You can contact us at email@example.com within 7 days after receipt of the product to process returns and exchanges. Please note that we cannot reply after the deadline, and the return or exchange due to personal circumstances requires the customer to bear the shipping cost. If the product has quality problems (damage, dirt) in the unused state, we will reply the return and exchange, and bear the freight.
You can cancel the order if you contact us within 18 hours of ordering. To cancel an order, please send the order number and phone number to the email firstname.lastname@example.org. For online payment order please note that the bank will charge a refund fee. So if you cancel the order, you will be charged part of the handling fee, while the cash payment will not be charged. Please note.
We do not accept returns or exchanges under the following circumstances
·Wore (such as label is cut ) and washed products
·The product is damaged by the customer
· Washed or cleaned items
·The product has been delivered for more than 7 days.
· If you send us back without contact.
· If attachments such as labels or boxes are lost or damaged
·Products with tobacco smoke and perfume